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Reply to "How we got PEPCO to Improve our Electrical Service"
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[quote=jsteele][quote=Anonymous]"isnt it pepco's job to figure all this out?" The thing is, there is less incentive to act unless there is pressure from a regulator or political pressure. I'[b]m surprised Jeff said that the Public Service Commission was helpful[/b], as I've always felt that D.C.'s regulators are exceedingly weak and mostly puppets for the industries they are charged to regulate.[/quote] To be clear, individual staff members were helpful. These were people whose job it is to collect and analyze data. Like a lot of the faceless individuals toiling away in government offices, most people never give them a second thought (other than to call them lazy bureaucrats). But, a lot of them really know their stuff. [/quote]
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