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Travel Discussion
Reply to "Very delayed flight—do I ask for compensation?"
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[quote=Anonymous][quote=Anonymous]If in the US, read your conditions of carriage. The airline is only required to guarantee you passage between the two cities booked. The time, the date, even the seat you booked are never guaranteed. That being said, you can ask for compensation but wouldn’t you rather a required part break on the ground than in the air. It is not like an airline has the part at an outstation. They can ask another airline operating a similar type but no guarantees it would be available. Remember the airlines make no money when the plane isn’t flying so they don’t want delays anymore than you do![/quote] I mean they sort of do if they aren't willing to compensate passengers and they rebook them when space is available, which is sometimes days later. Customers paid for the tickets, the airlines aren't refunding them, and they fill-up empty space on other flights. Seems like it is a win-win in the US for airlines, not so much the customers.[/quote]
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