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[quote=Anonymous]You know what.  It's perfectly fine to make a simple request like "I would prefer that you use rags instead of paper towels."  However, once the person responds that she can do a better job with the paper towels and prefers not to use rags, you should acquiesce and let her use the paper towels.  You raised an issue, the responded.  But you needed to impose your will and your choice on the employee.  She felt that it was better to resign than to argue with the customer so she did.  She felt that working under your conditions would mean that she would do a (for her) subpar job and she didn't want to be responsible for a subpar job.   You wanted her to compromise her personal standards.  I think you should have let it go when she replied that she didn't feel she could do as good a job with the rags.  I don't blame her.  I would hate to work for such a controlling employer as well.

If you're so worried about an extra dollar or two, get a cheaper brand of paper towels, put it on the counter where she'll find it when she arrives and let her use that brand for cleaning.[/quote]

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