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Reply to "Are Americans to blame for the "annoying scripts" that overseas customer service reps recite?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]That's a lot to unpack,OP.[/quote] I HATE BOTH OF THEM. THE OVERSEAS REPS AND THEIR AMERICAN BOSSES :twisted: :twisted: :twisted: :twisted: :twisted: [/quote] I can't tell you how far removed a CEO is from the selection of an overseas call center and the particular scripts and training of the reps. If you want to pick on CEOs as being evil as a way to get back at their grade school bullies, there are CEOs that lobby for no regulation, cut safety measures and actively kill people. That'll show those bullies. And also CEOs who initiate buybacks and don't invest in their workforce, so their workers hate their jobs. So maybe a few gotchas there too for the ol bullies. [/quote]
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