Reply to Custom window is the wrong size. How should I proceed?

Forum Index » Home Improvement, Design, and Decorating

Reply to "Custom window is the wrong size. How should I proceed?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous]
Does it match whatever the window mfg shop drawings show?

If not, who signed off on the shop/production drawing? And where did you buy?

If you signed off on it, go wherever you bought it from during normal business hours and while you are there have them get on the phone with their rep to discuss rectifying the situation.  Be nice and only provide facts.

If your contractor signed them, while they with you have them call wherever they bought it from and discuss with their supplier options for a speedy resolution.[/quote]

Agree that not having the window the size you want is a much bigger deal than padding out the opening. The question is what to do about it now. I looked into ordering custom windows last May and they were quoting seven month delivery. If the hole is already in the wall and the project is underway you probably don't want to put it on hold for seven months. If you don't, somebody should give you some money back, the only question is who and how much. [/quote]

If it is a legit manufacturer and whoever they purchased from has a good relationship with their rep you are talking, a couple weeks top not 7 months.  It is one window not 40 for a house.  Even then if the manufacturer f'd up 9/10 times they will bump you to front of the line.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics