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Montgomery County Public Schools (MCPS)
Reply to "Explain like I am 5: mymcpsweb, synergy, parentvue"
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[quote=Anonymous][quote=Anonymous]Anyone know how to add a student to an existing parentvue account, already have one child and want to add younger child who is new to mcps. I have an activation code for the new student but the instructions sent with it pertain to creating an account from scratch. When I put in my username it says that username is already taken- well of course it is, it s my account. I’ve already spent way too much time on this asking school and searching online and within parentvue. Help please![/quote] Ok. Same poster here. A shout out to the mcps help desk. I put in a help ticket email at 8:30 pm Friday night and it was resolved an hour later. The solution was an account merge.[/quote]
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