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[quote=Anonymous][quote=Anonymous]OP here.  Yes, I think that's essentially what happened 18:20.  There are a couple of extenuating circumstances (some mine, some theirs) that caused me to shift dates.  According to the nurse, this led to a change in protocol.  What's particularly frustrating is that part of the reason I called so persistently before ordering was to confirm that my protocol hadn't changed due to the change in timing.  Even now I had to google to figure out a possible reason for why the timing might have caused a change in the protocol.

I know I'm lucky that I have insurance so it's not coming directly out of pocket, but it is coming out of my lifetime coverage limit.  And in the end, someone's paying the $3K...an error like this is really infuriating.  And a curt "I'm sorry" doesn't come close to cutting it.  I've been to autobody shops that are more attentive and personable...and that take more responsibility for their mistakes.

Like I said I'm still really angry and trying to figure out how to proceed.  There is no other medical treatment I would get from a medical practice in which I had so little faith...so maybe that's my answer.  It just makes me so sad to think it'll probably be months before we can proceed if we switch now.  DH is anxious to be a dad, but doesn't feel like it's his place to make decisions since I'm the one who has to endure most of the physical aspects.[/quote]

I would not stay at a place that did this.  IVF is such an emotionally intense process. I am SOOooooo sorry about the $3,000 in drugs.  That is going to come out of your lifetime limit.

And if your IVF is unsuccessful there, you are also only going to have so many more chances through your insurance.  Do you really want to risk something so important to incompetence?  Each stage of IVF is delicate and the more precisely it's executed, the greater the chances for success.

If you make consultation appointments right away, you can have a new doctor before your next cycle.

I went to CFA for my first IUI-more a function of the doctor than anything else but the staff played their role in making it a horrible, even traumatic experience for someone just starting out on ttc.  I thought about switching doctors but knew that I could see Butler at procedures and couldn't deal with that.  Incompetence in the doctor doing your transfer or retrieval, over which you have no control, can have a huge effect on your success, as can mix ups with meds, instructions from nurses, etc.

I would run, not walk to Shady Grove.  At Shady Grove, for whatever other problems you may face, incompetence and lack of organization is not likely to be among them.  At least you know that for something this important, you're giving yourself the best chance of success possible.  You haven't yet started IVF but for me, every step I had doubts and questions, and it would have sent me over the edge to have to deal with incompetence of those with whom you've entrusted your process.  My eggs, and yours, do not need any more strikes against them!

I myself was torn between Shady Grove and GW, and decided on GW, and again, the staff is very competent, there are no such mistakes, and I have faith in each of the doctors in the practice.  I know that it's my eggs, not a function of the care, the lab, or the protocol that I'm getting.  And at GW they are SO considerate of the fact that I'm paying out of pocket, looking for the cheapest meds, toward the end having me order day by day. . . I can confidently say I'd never have faced the screw up that you did, and I expect the same from Shady Grove--it's a smooth operation over there.[/quote]

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