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Reply to "Asked if you'd like a soda while you wait for carry out -- then charged $3 for it?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]That is tricky of them. They are making it sound like the drink is a consolation for having to wait for the order. I don't like when restaurants ask "do you want the salad or soup with it?" It is definitely phrased to make it seem an option is included with meal. I always read the menu carefully but know lots of people aren't as careful.[/quote] This is how we are told to upsell. We even have undercover diners coming to out place. They always get me. I cannot sell this damn bottle water if my life depended on it.[/quote] I was one of those undercover shoppers for restaurants & retail. I was honest and through in my shops, except I would have liked and said you offered it because I hate that sales approach. My own little underground, f you to management.[/quote]
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