Reply to Anyone have a loan with Access Group? Was it sold this week?

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[quote=Anonymous]18:04 again; I also got the same info as 20:32 when I called back yesterday and asked to talk to a supervisor in the U.S. (I spoke with Ron, I think).  Apparently the disconnect in what I was first told may be because they only realized on Monday that these bills had gone out and they'd really screwed this up.  So we should all continue to get the interest rate reduction we were previously getting.

I am still really bothered by the fact that they automatically enrolled me in their payment program and got access to my checking account.  I don't know what I signed giving Access Group that permission, but I just cannot see how that permission is transferable.  At the very least, ACS should have sent out the welcome letter that 20:32 mentioned as the first communication from them, not a bill with an incorrect interest rate and notice that you've been enrolled in an automatic payment plan.  All I can hope for at this point is that some one at the top got fired for being a moron and totally screwing this up.[/quote]

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