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[quote=Anonymous][quote=Anonymous]Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment. [/quote]

Wow, not reasonable. I know people are hurting right now but this is not the way. The reason hair stylists are doing this is that they have seen such a reduction in clients in the last few years -- people just not prioritizing hair maintenance especially when Covid has been very prevalent.

But you can't bully people into buying your service. You need to rethink it a bit. I know stylists who now offer in-home haircuts (especially helpful for WFH clients who have kids at home too) . They can charge a bit more because they are offering an additional value, by coming to you. I also think you could improve client retention by offering more frequent but less expensive maintenance cuts. Like I can't swing $100 for a maintenance cut but if my curly hair stylist offered a 15-minute dry cut touch up for $20-30, that could be beneficial to both of us.

I know it sucks but getting aggressive with long time clients is just going to come back to bite you. Many people discovered that letting their hair grow or go gray was not the disaster they'd previously feared. Push them away and they might just stay away.[/quote]

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