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[quote=Anonymous]OP back-it went great (as great as it could have gone). We went to all 4 stores, the managers at each store gave a mixture of sternness and some level of forgiveness- it was very humbling for DC. No one called the police, but if they had, it would have been part of the consequence and we would have dealt with it.  3 out of the 4 stores (what was DC thinking - 4 stores!) took significant time to talk with DC and outline the potential consequences, the impacts, the effect it has on their job security, etc.

DH and I both went and stood back and let DC do the talking- my only instruction to DC was that they should ask to speak to the manager. I did not mention that I called ahead of time. I actually teared up several times. At one store, one associate told DC the story of how her child has gotten mixed up in this and ended up in the juvenile court system. The associate also teared up. The associate and manager hugged DC when done. I could tell this had the biggest impact on DC - seeing how personnally this affected the woman.

At another store, the manager talked about how his kids had done this and at one point he called the police on his own kids. That they are now productive adults. This also made an impact on DC. At a more youth oriented store she got a very stern look and an eye roll from the manager- not a lecture so much, but more so a peer-level admonishment.

I plan on writing notes to each of the people we spoke with - all had a huge impact and I really don't think DC will do this again. If anyone ever catches their child shoplifting, I think this approach was really effective. I guess I'll have to report back in 5 years to confirm if it worked great- but I think it did. 
 [/quote]

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