Reply to What laptop is your kid taking to college?

Forum Index » College and University Discussion

Reply to "What laptop is your kid taking to college?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous]My DD got a Dell latitude laptop that was just discontinued. Loves it and takes all the abuse of college life very well.[/quote]

We got our dd a Dell in August of last year.  It ran an update the first week in December that disabled he built in keyboard.  This was during finals week.  Luckily we found a work around by plugging in an external keyboard to get her through finals.  The computer was still under warranty.  DH spent 4 hours on the phone with the help desk at Dell trying to fix the issue. Dell then had us ship the computer back to them with assurances that it would be fixed and sent back to us in 10 business days. It took them 3 months and the computer they sent back was not ours but rather a different refurbished laptop.  In the meantime we had to buy our dd another new computer for her to take back to college for second semester. We will never buy another Dell.  The same week that this happened to our dd my work laptop (also a Dell) ran an update that disabled part of my motherboard. Since this is a company computer it is covered under a different level of warranty that included a Dell technician coming out to fix it. He told me he has at least 40 repairs a week like this and that his family will never own a Dell computer.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics