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Reply to "Samsung or LG fridge"
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[quote=Anonymous][quote=Anonymous]I have been told by two different appliance repair persons to never buy a Samsung appliance. The problem with Samsung is that you practically have to go to Japan to get any sort of warranty or repair support. They ignore online and telephone requests. Their fridges are also not known for reliability. [b]I love my LG fridge. (OK, it's a Kenmore but it's made my LG.) [/b]My previous fridge was also a Kenmore/LG and I used it for 10 years before I replaced it with a newer stainless model. I sold the old one on Craigslist since it was still in working condition. It never needed a repair I couldn't do myself. The new one is working well after 1 year.[/quote] We have one of these and NEVER again. While the Kenmore appliances manufacture by LG are a little cheaper than getting the corresponding LG, one it isn't worth it. We got a high end Kenmore that was expensive, but a little cheaper than the same model by LG. What a hassle. We had a problem that the fridge stopped working. It was hard to find a repairman who would service the Kenmore. Many heard the model and said that they didn't service this as it needed an LG certified repairman. Got a repairman who was an LG certified technician who came out. It was a large component which was covered by warranty. The problem is that LG will pay for the replacement component (which was expensive, but still under warranty). But neither LG nor Kenmore would cover the cost of labor and the two visits (one to come and diagnose, second to come after the component was ordered to install). If it was an LG, the would have covered the cost of a replacement under warranty. So we did didn't have to pay for the component, but we spent more on the labor to repair the component than we saved on the fridge to begin with. Plus the hassle of finding a repairman who would service it, plus being out a fridge for about 4 weeks. We are lucky that we had a second fridge, but it got old having to go down and get everything from the basement.[/quote]
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