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[quote=Anonymous]I'm going to be honest-- maybe no one else does this and I'm a terrible person, but if and only IF it is a big retailer like Amazon, Giant Food, etc., with which I shop frequently...

Most of the time I just chalk it up to "sometimes the bank error is in their favor, sometimes it's in mine" and don't say anything. It's generally way too much of a hassle to deal with small errors on both ends.

Giant accidentally gave me an extra bottle of seltzer in my pickup order? Well, last month they gave me a pound of grapes that was partly moldy-- I only ate half of them and I didn't complain for a refund.

Amazon refunded me $17 more than they should have? Well, in December they shipped me something poorly packaged such that it was partly damaged, but it was only an aesthetic thing, so I let it go, and in November they sent something that was the wrong size, but it kinda worked out, and in October they sent a pack of 12 that was only 11 and I didn't complain. So it's a wash to me.

I get that the world would possibly be a slightly better place if I complained and got refunded every single time, and I let them know every time they gave me more than I deserved-- because hopefully they'd make improvements to their processes, etc.

But.... meh.[/quote]

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