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Reply to "Large retailer accidentally refunded me twice"
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[quote=Anonymous]You can try to tell them, but they won’t care. We ordered two pairs of expensive soccer cleats from Nike for DS, they sent us three. We returned one pair that was too small. I called them to tell them we’d gotten an extra pair and the customer service rep was too obtuse to understand that I was telling her we had another pair to return that we hadn’t paid for. She just kept telling me to send them back. They refunded us for two pairs. So DS got free cleats. Which fell apart way faster than they should have for the price. [/quote]
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