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[quote=Anonymous]Hello. I just came upon this site. In July 2019, I prepaid for a two-week session for the 2020 summer. With Covid, the camp kept pushing the cancellation date back so that the camp could see where they stood under federal and state guidance and so that parents could decide what was best for their families. For families who had paid but elected not to send their daughters, the camp offered three options (1) reschedule for a later session during 2020; (2) roll over the payment for a 2021 session; or (3) request a refund. During the second week of June, the camp notified families that reimbursements would be made by September 30. In early September, I emailed the camp and received conformation that the reimbursement would be made by check by September 30. When I inquired on September 30 and again on October 1 about my refund, I did not get a personal response. Instead, a blast email was sent out at the end of the day October 1st notifying parents that refunds were delayed until December 31. A friend who had two girls registered and I both got tired of the poor communication from the camp and wanted our money back so we contested our payments on our credit cards. We got our money credited back to us. During this past summer, the camp ultimately operated for six weeks at a much lower attendance than previous years. The low attendance levels, requests for refunds and likely fewer early registrations for 2021 apparently is too much of a strain on the costs associated with maintaining the camp. It is so very unfortunate. My daughter loved the two summers she spent there. I hope they can restructure their financial obligations and repay families who requested refunds. Unfortunately for us, the way in which things were handled this year left a bad taste in our mouths and my daughter will not return again.[/quote]

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