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[quote=Anonymous]I tried three fertility clinics in the area. Started with Columbia Fertility but left after unsuccessful IUIs because I felt the staff was not thorough and the communication quality rather poor (and their billing office is a mess).

At GW Fertility, all doctors are very nice and will hold your hand (literally and figuratively), but their success rates are not very high. Also, the communication with nurses was inconsistent in the sense that it really depended on who you got as a nurse (some of them were not very competent -- I had to request a switch once). At the time (2-3 years ago), there was no patient portal, so they called you and left a message, and then 9 times out of 10 when you called back there would also be the answering machine, so playing phone tag like that was rather inefficient and exhausting. Besides, standing in their live line for monitoring between 7:00-7:30am was also inefficient and disruptive for my schedule personally (but here I can see how others might appreciate being able to get in before work if you work 9-5).

My results with GW were not optimal, so I consulted with three other clinics before deciding to switch to SGF. I had read and was aware of all the complaints about their factory style, etc. in advance, but decided to make the switch because their success rates for my age were highest in the area. And honestly, for me personally, SGF offered the most smooth experience compared to the two other clinics. I had truly amazing nurses in the K Street office; they would respond to messages literally within minutes through the patient portal and provided me with advance electronic copies of all directions/protocols/etc - something GW never did (there you just had to rely on the next message from your nurse to learn about your next steps). They were also super attentive and treated no question of mine as too basic/stupid/insignificant. I worked with Dr. Widra, who was pretty direct, which some people may find off-putting, but I didn't care about that as I needed a successful cycle rather than moral support from him. The SGF lab is also supposedly top-notch. Also, their monitoring system was much more flexible, as you could make an appointment at a time that works for you at a location that works for you (I alternated between K Street and Sibley). I just felt more relaxed and in control throughout the entire process, which was crucial, I believe. If I have to return to fertility treatments in the future, I will go back to SGF.[/quote]

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