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[quote=Anonymous][quote=Anonymous]PP you are correct in that Alex is a very decent club.  Love their fields, coaches and training (for the most part).

However, we missed the entire spring season and they delayed in formally recognizing this until basically today.

We've known since March time frame that there would realistically not be a spring season given the decision until 6/10 to stay at home by Governor.  So, yeah a few of us aren't happy getting a small refund after this wait.  I am very suspicious of their delay as I think they were just trying to pro-rate and keep as much money as possible.

You can suggest that they need to pay their staff but any and all organizations would be required to pay back in full the cost of services not rendered.  I don't know how many of us would not have minded zoom/check ins the past couple months for our kids as substitutes for not playing because let's face it, it's just not the same.  I would have preferred they were honest and called the season in April and gave us a reasonable refund.  Our coaches are great but again, let's face it, there are small businesses including summer camps which are impacted by losing business but they've all done the right thing and refunded customers.  I'm not sure why soccer coaches get a break from doing the right thing?  I'd entertain helping support the staff by way of fundraisers or other methods if they are truly seeking funds to pay staff, but to do what they did in order to keep the organization running is simply not the right way to go about a business, and travel soccer is ultimately a business.  I was going to sign my kid up for next season but I'd be throwing money away.

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they arent doing anything any other club isnt doing. [/quote]

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