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Travel Discussion
Reply to "Recourse on non-refundable lodging"
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[quote=Anonymous]No suggestions here, other than to say it sucks. This is one of the reasons I've significantly curtailed any Airbnb stays (ie only if it's my last option). Their customer service is atrocious, and their policies are not customer friendly. They don't sanction fraudulent listings (only taking action when they've been embarrassed on a national stage - case in point: https://www.vice.com/en_us/article/43k7z3/nationwide-fake-host-scam-on-airbnb). Good luck. and let us know how it goes.[/quote]
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