Reply to WaPo article on how the BOB stroller should be recalled but isn’t

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[quote=Anonymous][quote=Anonymous]One point that wasn't made clear in the article: The general standard is not whether a product is safe if used [i]as instructed[/i]: The standard is whether it's safe when used by[i] real people[/i]. Nobody's perfect, and when a product is used by hundreds of thousands of people, many people will make mistakes.

So BOB might say: "Hey, their fault; they didn't tighten it right."  CPSC should say, "No, you KNOW that some people aren't going to tighten it right. You need to make it really hard to do wrong, and you need to build the stroller so that when people do it wrong - and they will - it won't result in a serious injury."[/quote]

This.  The article suggested that, but didn't make it explicit.  BOB just kept insisting the design was fine, and the CPSC kept telling them that it was causing accidents.  One tell is that BOB did redesign the stroller to do both those things--reduce the chances that the wheel releases and reduce the chances that it falls off when released.  They just wouldn't agree to recall the older strollers.  The detail that jumped out at me was that BOB's own instructions said that less than a half-turn of the release latch could make it unsafe.  That's not much room for error, and people make errors.  [/quote]

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