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Reply to "I am so done with Instacart"
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[quote=Anonymous][quote=Anonymous]I've used Instacart 5 times and 4 out of those 5, something has gone wrong with my order (incorrect items delivered, driver not being able to find my building, non-approved substitutions for items). The last time I placed an order two weeks ago, the shopper canceled 4 items on my order as being "out of stock" (peanut butter and diced canned tomatoes? you're telling me there were none in the entire store? yeah....ok) and one as "dietary restriction," which was completely wrong--I'd never listed an allergy or other restriction for that item. I have no idea where that came from. Then he delivered it to the wrong apartment! Instacart support was apologetic and arranged for a replacement delivery within 2 hours, which turned out to have the items the previous shopper had labeled as "out of stock." I'm pretty sure the last guy didn't even look on the shelves. Switching to Peapod this week and have a delivery scheduled for this afternoon. I hope it does work out. It's hard to get out and shop with an infant and the delivery service was a godsend. [/quote] This is what always happens to me -- items marked as "out of stock" that I know are never out of stock. It drives me nuts because I know it's not true. [/quote]
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