Reply to PSA / complaint about Kinderhaus

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[quote=Anonymous][quote=Anonymous]I know this thread is old, but in trying to lookup info about KinderHaus I found it and am confused why so many people are shocked that someone would send in a waitlist application without touring first. Don't know what their website said last year, but as of right now - they very explicitly request that someone sends in a waitlist application before you even tour:

"After the Center receives your Wait List Application and fee a brochure will be promptly mailed to you. Once you receive the brochure please call the Center to schedule a personalized tour of our facility. Scheduling tours can be three to four weeks from the initial contact with the Center. Tours are typically the mornings of Tuesdays, Wednesdays or Thursdays. "

Frustrating? Absolutely. But given the nature of lengthy waitlists in DC why would you fault someone for at least taking a chance to get on - and then figuring out when to schedule a tour later? [/quote]

They did not actually require this in our case. And they did eventually call me back after I called a couple times (not a unique issue to this daycare, at all, I’ve had my kids in 3 different daycares in DC over the years plus been on other waitlists and it’s often difficult to get a call back) and scheduled a tour for me prior to getting in the waitlist. I handed them the check after the tour as I’d decided to get on the waitlist. My child has now been at the CP location for a few years and we’ve had a great experience. One of the things I like most is the low teacher turnover. Other centers we’ve been at had so much turnover it made my head spin. For teachers to stay for 15, 20, and more years, that says something good to me about how they treat their staff. [/quote]

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