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Reply to "Shutterfly—Never again."
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[quote=Anonymous]I had a Black Friday order that just arrived Monday (tracking showed them in DC a week before that but then nothing....) and we are still missing one item. I emailed support and they didn't get back to me until 3 days later. They still haven't replied to my response about the missing item. I've had good service with them in the past (several years of photo books, etc.) but this season they aren't doing well. [/quote]
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