Reply to Humana Military - TRICARE Claims

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[quote=Anonymous][quote=Anonymous]we are in the process of doing exactly that. they cautioned us that Tricare does not even have to reply to their inquiry on my behalf. Seriously. They said they'd try to help us, but Tricare didn't have to cooperate with the congressman's staff. [/quote]

That's appalling.  Are you local or at a duty station outside of the DMV?

If you are at a duty station outside of the DMV then you might have cause to see if there are others in similar positions, and then take it up the chain of command at the duty station.  Post/Base commandants and commanders are usually very receptive and responsive when they hear of mistreatment of families in their care.  I'm not sure how much you would be able to do at a place like the Pentagon but you could try a similar tactic.

If you are in the DC area then you might want to try contacting one of the television stations that runs special programming aimed at helping consumers who are being ripped off or mistreated.  Also, perhaps you could contact one of the Metro journalists at WaPo and see if any of them would write about your problems and maybe that would apply enough pressure on Tricare that you get help.

Good luck.[/quote]

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