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Reply to "Citibank closed my emergency CC without warning due to inactivity—WTF?!"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Op, I’m note sure why you think they are in the wrong. They are a business and there’s back office expenses. Are you paying an annual fee? If not, why would you expect them to provide services if you aren’t using your card? [/quote] Sorry you are dealing with this, and I totally get why you would want & expect a notice first. I can see why a business wouldn't want to leave a high balance like that open if it's not being used. A record of using and paying regularly is sort of reassurance for them that you are in the habit of paying, you know?[/quote] OP here—thanks. I think the reason this bugs me so much is that I had a 30+ year history with them, and they made money from my carrying a balance at times. It's only been inactive within the past 3 years. I can see your point about them not wanting a large credit line hanging open out there. But I can remember a couple of other cards in the past that lowered my limits due to inactivity. I used to have too many cards with modest limits and finally got down to just 2 and my debit card. It freaks me out to lose that credit line even though we have ample emergency funds. I think some of the stories on DCUM are making me worry more about all the awful things that can happen![/quote]
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