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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I work with a lot of Cap one teams. It's hard to get hired there but people there love it and it's a very collaborative, friendly, and flexible work environment. The company takes good care of its employees and [b]values customers[/b], too, [/quote]

joking right? one of the worst banks out there... [/quote]

Not at all. Do some research.

For starters, they've routinely had some of the lowest interest rates for the worst risk tiers out there. So much so that when they bought HSBC, they sent out notices saying that interest rates were going down for some customers. I forget the specific cut off but HSBC charged something like 33% at riskiest tranche, Capital One had a corporate wide policy cap of 28% or so. Only reason is they felt it less unassailable to charge more.

They also pioneered the lack of foreign txn fees and didn't do the vast majority of things that the CARD act and other regulations obligated other banks not to do - things like processing bank credit before debits causing overdrafts. They even exited one of the largest portfolios of cards they owned because they didn't like how the interest was calculated (I.e. Same as cash style deals which are designed to hurt consumers through "gotcha" style clauses).

These things are real - they do them because they genuinely believe they can run a bank AND do right by customers. It doesn't always work, and im sure there are horror stories to find online, but by and large "do the right thing" is very much part of the culture. It's  actually worked well financially too - when things like the CARD act came out and other banks had to issue downward projections due to their impact, Capital One didn't - because they already weren't doing those shenanigans. [/quote]

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