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[quote=Anonymous][quote=Anonymous]OP here again.  You all had such great advice that I'm coming back for more.

I ignored excuses and just repeated what needed to be done (basically, cut the drama out and didn't get wrapped up and sidetracked by the excuses).  He left my office and has been cold (to say the least) all day.

I've asked him for some short term projects (he didn't realize it, but my boss asked us to "review this and advise on next steps" - actually, my boss specifically said, "Please have [my employee] review this document and advise on next steps."

I sent my employee an email basically asking the same thing.  "Employee, can you review this report and advise me on next steps?  Thanks."

well, got his response, which was overly formal:  "Boss, you asked me to review this report and advise you on next steps.  Below are my next steps......"

I just realized he copied MY boss on that.  And I went back and realized he copied my boss on a couple other emails that were in response to my request.

I'm trying not to be paranoid, but I am guessing that he did not like that I didn't address or take his earlier excuses seriously and is now trying to go over my head on things.  Remember, he never knew that my boss asked for next steps.  From his perspective, the request was only coming from me.

Do you management gurus have any advice or thoughts on this?  should I just let it be? am I overreacting? [/quote] As for the coldness, I'd give him the day to act that way. Now if he continues to be that way or is dismissive or due going forward I would address it directly as he needs to be a professional and act in a professional manner- part of that is accepting his responsibility and warranted criticism. No one has time to deal with that childishness! We can cross that bridge if it comes to it.

Now, as for the can of worms that is cc'ing your boss on emails. That would annoy me. How old is he? He has obviously never learned to respect the chain of command. I would squash this behavior right away in a two pronged approach: 1- talk to your boss about the behavior problems you are having with this employee (include a brief synopsis with examples- employee doesn't meet deadlines and has missed deadlines for xyz and gave nothing but excuses. I'm dealing with this by taking corrective action to document tasks assigned, follow up and ensure deadlines are completed) keep it short and to the point with your boss so that he/she is aware of this issue. 2- I would talk to the employee and just ask is  there a reason why you are copying so and so? I would then reiterate that you are in charge of this project.

Just continue to remove the drama from everything, keep it to the point and for sure keep documenting because you have a very challenging employee OP! Sorry and good luck.[/quote]

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