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Reply to "I'm an Airbnb host, AMA."
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Yes, I had to cancel a reservation once because of a sewer issue that made the place uninhabitable. We arranged alternative accommodations for the guest and refunded their payment entirely. They actually gave us a great review. [/quote] We are thinking of using AirBnB and I see a host has a few cancellations and many good reviews. The cancellations were 50-70 days before travel. Should this worry me?[/quote] I'm guessing your host neglected to block dates when he/she would be away or had something come up that made it impossible to host those dates. That tells me that are either new to hosting, or not fully devoted to the business. Cancelling on a guest is the #1 no-no in Airbnb world. It instantly disqualifies you for Superhost status. If you want to book places where the hosts are more dedicated to their business, search only for properties with a Superhost using the filter. It means you have 95% 5-star reviews, always respond to inquiries within 24 hours and have never cancelled on anyone. Superhost status is renewed every 3 months and it takes a year to get a cancellation off your "record." [/quote]
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