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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]OP, you are teaching your children a horrible lesson of feeling entitled and bratty.

Spending time complaining and insisting on discounts for something so minor - that even had a fix - is teaching them lessons that will do them no favors in the future.[/quote] I actually followed the suggestions on this thread - some posters advised that I should request the vouchers. I didn't ask for anything specific, and I also spoke with them myself - without the kids or DH around. When we checked out at the front desk, they asked how we enjoyed staying there, and of course I mentioned that they should notify the guests. Again, they repeated the same mantra - that the guests are responsible for doing research on the hotels. It's as if you bought a new product in the grocery store, and it turned out to be poisonous, and the manufacturer told you that you should have researched their product before buying it. I just never expected something like that from a hotel.[/quote]

No, it isn't like that at all.  [/quote]

Exactly.  It's NOTHING like that.  What's "poisonous" about this situation?

It's more like you didn't do your research, bought a package of cookies in the grocery store and you didn't like the flavor, but rather than saying "oh well, my mistake", you expected the grocery store to know what you like and don't like and blamed them for what was actually YOUR mistake.  [/quote]

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