Reply to S/o What the f do you all want from doctors?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I want them and their staff to be polite and helpful. I want them to listen and talk through concerns to find a solution. I don’t want to feel like I’m being rushed out the door. I don’t want them to argue with me if I say no to a treatment option. I want them to explain multiple options and why each are good or bad and let me make the best decision. And I want them to be smarter than me and have experience and not try to fix everything with meds without at least providing me with information on other options first. If I have a concern that can be [b]answered with a minute phone call[/b] I don’t want to be asked to come to the office. I don’t want to talk to someone else about the issue either, just call me back in 24 hours. Oh and I don’t want to be charged insurance rates if I’m paying out of pocket. That’s really it, I’d pay big bucks if you know where to find them. House calls would be a plus too. [/quote]

ND (New Doctor).

Very, very gently -- and please don't misread me here -- I would invite anyone engaging in a one minute phone call to additionally just eyeball the clock and note how long it actually takes.

Maybe 1 minute, maybe not. I'm someone who logs telehealth exact times for billing, and it's interesting. But just take a peek, eh? No pressure.[/quote]

DP: I get that yes it takes time.  But with Concierge medicine, you get that personalized phone call. Normally it's 5mins or so.  But many times you can get what you need without actually going to the office.  With concierge, if we test positive for Covid or the flu (we use Lucira), we call, talk to doctor within 1 hour, and they send prescriptions to pharmacy.  Pre concierge, we would call, talk to an answering machine, and then 5 hours later be told to schedule a visit for 24 hours later (or more) or to go to urgent care to be seen.  
When there was NO need to be seen.  We had an at home test confirming what our issues were.

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