Reply to VRBO won't refund Sanibel stay for next week

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Sorry you need to read the agreement, remember landlords are people too with families to feed as well.

However, should a host not cancel first, the situation becomes more complex, particularly with Airbnb, given its cancellation policy specifically excludes the annual storm season in Florida. Airbnb says that it offers refunds for “events beyond one’s control”, including some extreme weather events and natural disasters such as volcanic eruptions, but despite this, the company deems tropical hurricanes and storms in the state between June and November to be “foreseeable” and its cancellation policy  does not result in refunds under those circumstances.

Meanwhile, a Vrbo spokeswoman told The New York Times that “natural disasters, such as hurricanes or wildfires, do not override the cancellation policy set by the host and agreed to by the guest when they book”.[/quote]
What are those quotes from?[/quote]
DP.  It appears to be from this piece, which cites to an NYT article but does not link to it.

https://shorttermrentalz.com/news/hurricane-ian-airbnb-vrbo-refunds/[/quote]

Found the NYT article, which has helpful travel information generally post-Ian.

https://www.nytimes.com/2022/09/28/travel/travel-flights-canceled-hurricane-ian.html[/quote]

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