Reply to Would you reimburse an employee who fell for a phishing scam?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]
You need to reimburse because it was the first time and [b]you did not adequately explain[/b].

You convene a company wide meeting which all must attend, you explain what happened, and you say that in the future, no one will be reimbursed.
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What was not adequately explained?  There were warnings sent out.  Are you saying that it should have been explicitly stated that if someone spent their own money on a scam they wouldn't be reimbursed?[/quote]

Yes - or something along those lines explicitly warning employees not to spend their own funds on company requests.

Your IT security sucks. And yes your employee should have exercised better judgment, but there's a reason that phishing scams are still around - people fall for them.

I'd use this as a teaching and learning moment.  You need an in-person all hands and new guidance to employees - don't use personal funds, any weekend tasking won't be via email, whatever.

I think not reimbursing the employee could badly damage morale. It's just not a good look that your staff is left holding the bag because your IT security is so poor that a scammer successfully impersonated your CEO to the tune of $2k.
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