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[quote=Anonymous]Worst groupon I have purchased. I still haven't received my animals results two months later. I contacted the company (they don't offer a phone number) only email communication options. They told me they have no record of receiving my pets samples yet they new my pets names (the only place I wrote their names was on the sample that I sent in). They offered me two options. Option 1) a new kit but I would have to pay $7.50 for shipping. Or option 2) a reimbursement but a $7.50 shipping charge (why are they charging me shipping again. When I don't want a new kit?) Worst, worst worst company. I would not buy from them. They obviously received my sample and haven't processed it and just want more money from me. I am now working with groupon to get a FULL reimbursement. Awful company. [/quote]
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