Reply to Care manager at children’s shared details of child’s ER visit with school

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]OP, I have two children, ages 9 and 5. We have been to the ER literally never. Beyond annual checkups, we have called their pediatricians advice nurse countless times, had televisits if they need a prescription, gone to urgent care once in a case when my son would not stop vomiting and once when my other son had a bad cut. Urgent care is the place for MANY of the items on your list, others probably required a call to the doc.

The ER is for ACUTE emergencies: that means that they would lose their life or the use of some part of their body unless their was an intervention.

I agree that your family is on a CFSA list and you may suspect that and that's why you are freaking out.[/quote]

[b]My ped didn’t have a nurse line or telehealth. [/b]And urgent cares are not open at 1am. I am the PP who took my DS to the ER 9 times (but zero in the past 4 years). I never had anyone suggesting any of those visits were inappropriate. The one time I was able to get my ped on the phone (huge knot on head from falling down) she was able to counsel me to stay home. But in the middle of the night when kid cannot breath? Yes, ER. [/quote]

Solve that bolded problem. I can't imagine life without our advice nurse and telehealth!

The ED isn't going to turn you away, but if you talk socially to an ER doc or nurse they will tell you that people taking up rooms for non-emergencies are causing harm to those who really do have an acute emergency. Think about the word "emergency" and what they means. they will also tell you about the "frequent flyers" who clearly don't have primary care and are inappropriately using the ED to fill that need.
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