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[quote=Anonymous]NP. I used to use Airbnb almost exclusively. I traveled across Europe, Latin America, and the US. I was an early adopter of the platform and quickly told people about it because I loved it. The customer support used to be so good. Once we booked a unit that was deceptive in their advertising (easily provable) and once Airbnb got the photo, not only did they refund me but they helped me find alternative lodging that night.

And now I never use it. The last straw was a host who had an Alexa recording all conversations and cameras facing into the unit with warnings and texts about not unplugging them, and nothing disclosed ahead of time. I also got tired of paying $300 for cleaning fees and also getting a checkout task list. I didn’t use it for a year, and then over the summer I tried again. Found a place but when I went to finalize the reservation, the additional fees were more per night than the listed per night cost, with two week cancellation policies. Forget it.

I stay exclusively in hotels at this point. It’s too bad, but it is easier. [/quote]

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