Reply to VRBO won't refund Sanibel stay for next week

Forum Index » Travel Discussion

Reply to "VRBO won't refund Sanibel stay for next week"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]I have to say I'm pretty shocked by all the people who think OP should pay in full in this situation. I've owned an investment property at the beach for nearly 20 years. We do have a hurricane clause, but that really is for if a hurricane happens while you are there. Basically, no partial refunds. We've had to cancel and refund people in full a few times over the years--the great pool disaster of 2010; twice due to tropical storms; once for broken ac. These things are par for the course for beach rental owners. It is going to happen.

OP, don't cancel. Just reach out via email/phone/etc. everyday until you hear back from the owners or management company about the condition of the house and whether you can access it. I'd also call the credit card company you booked it on and find out if you have any coverage through them. I find it very hard to believe the owners will be able to get it in "as advertised" condition by next week. If the house is not accessible or in usable condition, and you have to fight this through your credit card, these folks are garbage people and deserve every bad review you can throw at them.

Did OP pay a security deposit? A cleaning fee? Do all the hardcore folks think that OP should pay for these items?[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics