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Reply to "20% service charge which is not the tip? "
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[quote=Anonymous]Restaurant patrons are voting with their feet more and more every day. Owners will need to follow the numbers and decide if alienating their customers is worth the money grab and lack of transparency and honesty. For my family, we rarely go out to eat now (used to be several nights a week) and if we discover you are a restaurant that charges shady fees and uses handheld tableside devices where the server doesn't leave you in peace to finalize the bill, we won't ever be coming back. [/quote]
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