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Travel Discussion
Reply to "VRBO won't refund Sanibel stay for next week"
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[quote=Anonymous]I am curious about why VRBO itself would be responsible in cases such as this (or other cases where the property wasn't not as described or wasn't habitable). In my mind VRBO is skin to a hosting site that puts owners and renters in touch with one another but doesn't have much responsibility beyond that. I view it like the old school classified section in a newspaper. But maybe I am wrong. I guess they offer a refund guarantee against scams so maybe that makes it different. But I am just curious their legal level of responsibility (which I don't think is much). [/quote]
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