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Reply to "I just complained about a grocery store employee who was rude to me"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I mystery shop so I take a shitload of bad customer service with a smile and write my report. However, when it isn't a shop, I happily will both complain and give positive feedback. Personally, [b]I can tell the difference in stores that get mystery shopped and those that aren't. [/quote][/b] This is very interesting to me. Do the store employees know that there is always a chance a mystery shopper is there? Where have you shopped? [/quote] I think employees know that there are shoppers out there and some stores clearly have shifts that get shopped and shifts that don't. I've done most local grocery stores, although one seems to no longer get shopped and it is evident. Every cell phone/wireless store in the DMV. Parking garage. New car sales. Used car sales. It is a nice little side hustle.[/quote]
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