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Reply to "I just complained about a grocery store employee who was rude to me"
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[quote=Anonymous]This could be a crappy employee or someone having a bad day, or maybe had just been berated by another customer for something that was not her/his fault. One thing that sucks about retail is that everyone sees your bad day -- it's not like you can hide in your office and be grumpy alone. I used to work retail in college and enjoyed it but I knew there was an end date (I was not planning on being in retail forever) and also tried to give people the benefit of the doubt and not take things personally. Often, people would be assholes to me for no reason (e.g., why don't you sell jewelry!!?!?!?? what kind of clothing store is this -- while yelling -- something obviously I had no control over), and it was hard to buck up and put on a happy face immediately thereafter. I am not saying that bad service is acceptable. It is not. But it might make YOU feel better if you give people the benefit of the doubt versus stewing or getting seriously pissed.[/quote]
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