Reply to Anyone else have a bad experience with Photo Affections?

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[quote=Anonymous]I am in the process of trying to use Photoaffectiosn for my wedding announcements.  I put quite a bit of work into getting the announcement just right only to receive a note that the photos did not come through when I placed my order.  This seems pretty bad for a company whose entire product revolves around taking your pictures and making a card or gift out of them.  Who can their system be set up to allow photos not to transfer from design, to cart, to purchase?  I am now trying to upload those photos again through their internal system (including a detailed description about where each one belongs and how it should be cropped to fit the provided format) only to find out it is experiencing issues and will not take the submission of my photos.  Customer service has requested that I email them the photos with the verbiage about placement for each one.  The amount of time this process is taking is not reasonable.  If Photoaffections wants to remain in business as an online photo card designer and retailer, then they need to update their technology to avoid these snafus.  Although their templates are superior to their competition, the time suck of this process will keep me from ever doing business with them again.  I would not recommend using Photoaffections for any project.[/quote]

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