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Reply to "Loft lost my package "
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[quote=Anonymous]This happened to me with a different retail company and it was UPS. In my case, I contacted the store immediately, and they said that they needed X days to process the claim with UPS. I said I was home at the time they claimed to have delivered it and the package was not there. In the meantime, a neighbor (2 blocks away) contacted me to tell me the package had been misdelivered. I waited to see what UPS/retailer would do. And no surprise- the retail company told me that UPS's investigation found that the package had been delivered. And, I would have to file a stolen package claim with my police department before they would refund my money. I said -- that's obviously wrong because the package was actually delivered to a neighbor's house. Crazy. [/quote]
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