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Reply to "How to handle a very rude customer! Need a rational talking to..."
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[quote=Anonymous][quote=Anonymous]I would refuse to provide her service. She will rate you poorly regardless. You can respond to Yelp review and simply clarify it as a date that conflicted with prior appointment and leave the other readers to assume this women is the jerk. There is no reason to subject yourself to someone rude if you have control over who you take on as clients. [/quote] I agree - and you'd save yourself the loss. As a big consumer of services, I know that you can't please everyone and there's always going to be one or two assholes. [/quote]
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