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Reply to "How to handle a very rude customer! Need a rational talking to..."
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Well, she could trash you on Yekp even if you work with her. Something to consider. [/quote] OP here. THAT is my main issue. She received a superb offer and we lose money on the deal. I only offer this specific voucher for repeat clients and it's clear that she won't be one, nor do I want her as one. So, I either refuse to service her and risk the feedback or we service her, lose money on the deal and she STILL trashes us. [/quote] If the "service" she gets is great, she may well come back and she may well recommend it to all her bony friends. So let it go, get on with the job and hope for the best. I wouldn't worry about Yelp at all. Full of freaks.[/quote]
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