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[quote=Anonymous][quote=Anonymous]Ask more questions. Instead of "You need to do XYZ," ask "Have you tried doing XYZ? Do you think that might solve the issue with ABC?"[/quote] There are very limited situations in which this is good advice -- basically, when the answer seems so obvious that there's a chance your report thought of it and rejected it for some reason. "Have you already tried rebooting your machine? Any reason why not? Ok, try that and then come back if it doesn't work." However, if XYZ is an actual direction -- "You need to call the client" -- then the manager gets to to just say that. It's common, but still completely unacceptable, to expect women to frame it as, "Have you considered calling the client to resolve this?" I agree with PPs about listening. OP, listening is really hard. You're busy and, honestly, the thing that's important to the other person is probably not that important to you, or not a good idea for reasons they don't know about, or whatever. The point is not to act on their ideas, though, the point is to make them feel heard. I'm a female manager and I actually schedule time in my calendar to go walk around the office and chat with people. It can feel like wasting time because there is so much "work" to do, but it is a really important part of a manager's job and cannot be neglected in favor of deliverables.[/quote]
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