Reply to DC One card problems?

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[quote=Anonymous][quote=Anonymous]His worked, then stopped. Then the new card worked and then stopped. He was harassed by police because the attendants tell the kids (lots of them) with cards that don't work to walk through the gates. I've printed up his subsidy paperwork to prove that it should work and now he carries that in case he gets stopped again.[/quote]

I believe if the card has a negative balance then the subsidy will not load the next month or at all. You can get a negative balance by using the DC One card at times other than the designated "school" travel times on weekdays.

Our kid had a negative balance of $1.75 from using DC one card after the designated time in the evening and the subsidy would not load as result. You can check the balance on the DC One card for a negative balance at any metro station. If there is negative balance, then you have to add money to the DC One card to make it a positive balance at one of the smart trip machines. I added $2.00 to get my kid's DC One card out of a negative balance and the subsidy then activated when I tapped it one the Metro train turn style.[/quote]

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