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Infertility Support and Discussion
Reply to "What step fell through the cracks on your first IVF?"
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[quote=Anonymous]Background: I had received insurance approval to do IVF at Dominion but decided to switch to SG. SG would still have to send off their own forms to the insurance, but since my file had already been marked for IVF approval, it should only take a few days to process instead of the usual weeks for the initial authorization. So, SG told me that the authorization had been sent off to the insurance company. Multiple followups over the next several weeks with my financial counselor were essentially blown off with "I'll send your question to the financial team in Rockville" and then never heard anything until I again sent an inquiry etc. I finally called the insurance company to see what was taking so long and they told me they'd never received anything from SG whatsoever. The last note on my file was the approval from Dominion... I just about blew a gasket. [/quote]
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