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Reply to "Capital One 360 dispute"
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[quote=Anonymous]*Update* This is weird. I called paypal to find the transaction and to verify with them whether the number tied to the transaction was theirs. (remember I called it and it led me to an automated system that made it sound like it was paypal). They could not find the transaction anywhere on my account, but they found that the number was tied to an account holder. It was not a paypal number. They found the vendor on the system (it was locked down though for security reasons and they couldn't tell me if it was a merchant or a person), and they told me that if I got my old debit card number they would be able to look it up on their system by the debit card and transaction date/time etc. The debit card was my old one that had been cancelled 2 months ago when I disputed this whole thing initially. I called Capital One 360 to get my old debit card number (as the card had since been disposed of), and the rep on the phone told me that the dispute was resolved in my favor. The old rep I had talked to earlier told me that they would not be able to do anything with the dispute at this point or reopen it. But apparently, half an hour later, they ended up re-opening the dispute and crediting my account. I guess it's good I got my money back, but I don't really trust them at this point anymore.[/quote]
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