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Expectant and Postpartum Moms
Reply to "Ultrasound tech was completely wrong - do I say something to the practice?"
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[quote=Anonymous]Yes, please do. I recently told one of my doctors about a really bad experiences I had with (not a doctor) at another practitioner's office. He very strongly encouraged me to get in touch with my doctor who is the head of that clinic to talk to them about my experience. He said that their number one priority is patient care and they have to assume that the staff is living up to the training that they are being provided and the guidelines of customer service expectations. He said he would always want to know about concerns for his office so they could be addressed immediately. Often times he said, they have to rely on patients for that information, whether it has volunteered or through surveys, etc. [/quote]
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