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Reply to "Pharmacy refusing to tell me over the phone if they have medication in stock - is this usual?"
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[quote=Anonymous]As a parent of a child taking ADHD meds, getting the Rx's filled locally is always a "hold your breath and hope they have it" sort of thing. Once I called a pharmacy and they did tell me they had it in stock. Other times I have called, I've been told "we can't give that information over the phone." Once you get the dose regulated, you are able to do Mail-Order with the Rx, but again, you must mail the Rx to your PBM (per federal law). I spoke with the pediatrician today because our PBM has lost (or never received) the RX that I mailed a week ago and the pediatrician cannot fax or even call it into the PBM it since it is a controlled substance. The law says to dispense the medicine, the pharmacy must have the original copy in hand. Finally, just so you know, the Rx will not be written with refills allowed. It's frustrating, for sure.[/quote]
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